Campus Resources

There are many resources on campus that have services and people who can assist with creating accessible online content. The following campus resources can assist with accessibility in a variety of ways.

Accessibility Coordinator

Melanie Eley
Melanie Eley, UNCG Web Accessibility Coordinator

The Web Accessibility Coordinator is here to provides educational support and overall guidance to faculty and staff who create online content. In addition to maintaining this website, the coordinator also partners with university professionals to develop web accessibility policies and strategic plans. The coordinator is available for web accessibility consultations (individual and groups), workshops, and other accessibility training opportunities.

Contact Melanie Eley, Web Accessibility Coordinator at or 336-315-7715 for more information on these services.

Office of Accessibility Resources and Services (OARS)

OARS office interior showing open door
OARS office interior

OARS provides appropriate accommodations for students with disabilities. Guidelines for registering with OARS, documenting a disability, and other information are provided on the OARS website. Students with a disability are strongly encouraged to contact OARS quickly to ensure accommodations are approved and in place when they are needed.

Some of the information and services provided by OARS include:

The OARS website has a full list of Policies and Procedures that pertain to accessibility needs and students with disabilities at UNCG.
OARS also has helpful information for faculty and staff on the Especially for Faculty and Staff page of their website.

Instructional Technology Consultants (ITCs)

Instructional Technology Consultants are often on the “front line” of course development. It is not unusual to find an ITC working side-by-side with faculty to develop online courses and provide technological assistance when needed. Contact information for each ITC is listed below, sorted by department or division:

Bryan School of Business

Aprille Black:
Rob Owens:

College of Arts & Sciences

Anita Warfford:

School of Education

Sandra Bates-Hart:
Tracey Patterson:
Carla Wilson:

School of Health and Human Sciences

Michelle Folkman:
Pam Howe:

School of Nursing

Joy Pine-Thomas:

College of Visual and Performing Arts

Daniel E. Rice:

UTLC: Division of Online Learning

Chris Dunst:
Susie Boles:
Miranda Lim:
Kisha Carmichael:
Matt Loyd:
Nathan Myers:

UNCG University Libraries

For faculty

jackson library rotunda with columns
Jackson Library. Copyright: UNCG 2015.

UNCG University Libraries have many accessible digital and print resources. The Libraries’ Liaison Program is especially helpful to faculty in providing support in research, locating course materials, and more. A university librarian is assigned to each academic discipline and serves as a subject specialist. See the List of Liaison Librarians by Department for a complete list and contact information.

Contact your liaison librarian for assistance with the following resources (and any other library services):

For students

Students can also find support from UNCG Libraries. There are many services and resources available for both on campus and online students. See the Services for Students page for more information on computing, research, and other services available to all students. The Distance & Online Learning Guide is a special section just for online students, which lists many useful resources and services specifically for students taking online courses.

Accessibility at Jackson Library

The Patrons with Disabilities page provides detailed information about the Library’s accessible entrances, equipment, technology, and other services.

Teaching Innovations Office (T.I.O.)

The Teaching Innovations Office (subset of UTLC) is a valuable resource with staff who strive to improve teaching and learning through the use of innovative tools, creativity, and various other techniques. The T.I.O. offers:

  • Online learning courses Levels 1 and 2 (Level 1 for beginner online instructors; Level 2 for instructors with some experience with online course and/or instructors who’ve completed Level l)
  • Teaching tips
  • On-demand teaching support (including course design and redesign)
  • Access to a production suite with state of the art audio/video equipment
  • Workshops and consultations (one-on-one and small group)


As a leader in online education, UTLC has assisted many faculty and staff with developing and designing innovative online programs and courses. When looking to design or update an online program or specific course, faculty and staff will find the following resources available to them:

  • UTLC Guidebook with information about:
    • online course and program development (from start to finish)
    • instructional design consultations
    • marketing and communication services
    • UTLC academic programs and support services
    • online educational resources
  • Ready to Teach Online Modules to prepare you for creating an online course or flipping a traditional face-to-face course to an online format.

Digital Media Commons (DMC)

students at computer with dmc staff helping
Digital Media Commons

Digital Media Commons provides space, resources, services, technology, and experienced professionals to those who are in need of creating multimedia products. DMC is sponsored by the library and is available to all students, faculty, and staff. Resources and consultation opportunities with DMC experts are available in the lower level of the Jackson Library.

Information Technology Services (I.T.S.)

Information Technology Services (I.T.S.) is UNCG’s central technology organization, providing computing, communications, and data services, along with technology consulting opportunities with UNCG faculty, staff, and students.

Students, faculty, and staff can go to 6-TECH Online ( for online support and documentation for I.T.S. services and products. The I.T.S. Service Catalog along with 6-TECH Online are the primary ways for students, faculty, and staff to access and request information about I.T.S. services.

Accessible Parking

The Parking Operations and Campus Access Management Office oversees parking on UNCG’s campus. Here are some key resources for navigating the campus:

  • Parking Permits for individuals who qualify for special parking due to a disability
  • Parking & Construction Updates are listed on this site when construction requires temporarily moving accessible parking and/or entrances to facilities. Updated routes are typically listed on this site as well.